LDE CDL-626

As a Yahoo hosted store SpinKeeper.com elected to have its customers voluntarily respond to a Yahoo service survey regarding their shopping experience.

Provided below are our customers recent responses as collected by Yahoo..
August 19, 2011

Mission Cabinet in Walnut Finish

SpinKeeper.com was very easy to shop from with live personal ordering. We had a problem retrieving the tracking information and sent e-mail explaining the problem. Within a couple of days we had an e-mail with the direct link to track our shipment. Our cd hutch arrived in perfect condition and it's beautiful! Kathleen K

July 27, 2011

Metal Shelving

Service by SpinKeeper was top not notch. Best price I could find and then they threw in free shipping! Shipping was fast and product arrived in great shape. Bought large metal Atlantic cd shelving. Overall a good product however there are several places where the silver/gray coating was peeling off or already missing. It doesn't particularly bother me because the underneath metal is nearly the same color. Of course SpinKeeper had no way of knowing what is in the box and this in no way reflects on their excellent service. Billl G

June 30, 2011

Cabinet with Doors in Honey Oak Finish

Loved the cd cabinet..its beautiful! Shipped very quickly..excellent easy transaction. Eileen S.

March 26, 2011

640 Capacity wall display rack

Package arrived quickly in good condition. Purchase information was polite and friendly. Thanks for making the buying experience informative and easy. William Z.

March 5, 2011

Flip file media storage rack

Product was exactly what I was looking for, price was excellent and shipping was very quick. Scott P

March 2, 2011

Easy Glider Cabinet in Walnut

This is the second DVD cabinet I have purchased from SpinKeeper. I bought my first cabinet last year and outgrew it so I purchased another just like it. Shipping and quality of the product was superior. Professional sellers. Would definitely buy from them again. Paul S.

Feb. 23, 2011

LP Stands

Excellent product offered. Ordering and shipping were very smooth with no problems at all. Excellent correspondence with tracking and contact information provided as well.Very pleased with all aspects of this transaction Chester K

Feb. 16, 2011

Selector Series retrieval system

bought 1 and loved it i now have 4 and will probably need several more Charles E

January 30, 2011

612 capacity spinner

We bought a DVD stand and I thought it came quite quickly and in very good shape. We were very happy with the product overall. It looks very nice and holds lots of DVDs. The price was very reasonable for what we wanted. Michelle A

January 11,2011

2-Tier Tower

Love my Spinkeeper product. I thought i would never assemble it but it went together quite smoothly. Plan on spending an afternoon doing it. The result is a practical storage center that I can close the doors on and looks great in the family room Marianne V.

January 11, 2011

Black Mission Cabinet

Excellent product. VERY WELL packed to prvent damage. Better than expected quality media cabinet. Also love the fact that it was pre-assemblef! Mark H.

November 30, 2010

Summit Tower in Maple

Got the package very quickly. It's a Christmas present for someone else, so obviously I haven't opened it up yet, so not sure of the product yet. However, the price was the best I could find after lots of shopping, and I found the same item on Amazon and told them their price was alot higher - the other day I noticed Amazon had lowered their price to match.

Will post again when the package is opened and product can get assessed. Teresa F.

November 20, 2010

Largest Capacity Spinner in Black

Easy to assemble, fair price and just happens to be exactly what I was looking for. I'm very satisfied with my purchase(s). Lamonte E.

November 10, 2010

Media and Book Storage

It was easy to put together even though some of the items weren't actually labeled. Wish i would have ordered a larger one though. Robert C.

September 13, 2010

Richmond LP stand

Very surprised at the quickness of delivery and the quality of he product. This LP cabinet not only was made with good design, it completly matched a new entertainment center we purchased. All that have seen it have complimented it. I put together within minutes and the quality is fantastic. Linus D

September 1, 2010

65 DVD Tower

In this day of poor customer service and poor communications skills, I was delighted with the telephone staff of Spinkeeper. I wanted to delay shipping of my order while I went on vacation and they were happy to work with me. Annette M

August 26, 2010

Espresso Finish Mission Cabinet

Shipment was in excellent condition & well packaged. Britainy L

August 11, 2011

Huge Floor Racks in Black

A really great product, high quality, well made, easy to assemble, very useful & very attractive. Customer service was some of the best I have ever encountered. A first class operation Allen S.

July 25, 2010

Oak Cabinet with Glass Doors

The ease of ordering and delivery was great. The merchandise is very good. I was disappointed that some of the edges were rough and will need to be sanded and stained. The packaging was not at all damaged, so I believe the pieces were wrapped in this damaged state in China. It was not enough to return the piece, but quality control could certainly be improved upon.

This is a practical piece of furniture that is much more attractive that the usual CD storage furniture I have seen. Patricia B.

July 9, 2010

Dvd Wave in Cherry

This was my first experience with ordering from Spinkeeper and I was very pleased with the wave tower. The person I spoke with gave me the information I asked for, and the product arrived on the day it was scheduled. I will not hesitate to order from this company again. Barbara S.

May 7, 2010

MultiMedia Wall Design (640)

I could not be more satisfied. Great customer service. I placed my order over the telephone, she was very helpful. I received everything as promised. It was very easy to assemble. I hope to order from them again sometime.

Steve in Tennessee Steve G.

April 6, 2010

1500 capacity wall rack

Great customer service. Item intially out of stock but they kept my order on file for > 1 year and contacted me by telephone when it came back in stock. When I called back they informed me of a price decrease which they applied to my order giving me the best price by far for this item by about $50-60. Also free shipping. Eddie H

March 28, 2010

Wall mount cd storage

It is hard to rate the price, they were the only vendor to carry the product I purchased. The shipping was about a week which is good but slower than some. Overall the product is excellent and the sales experience was good. I would buy there again without hesitation. David W.

March 27, 2011

Huge Media storage rack in Oak

Very satisfied with product and speedy delivery. I was surprised to find the suggestion and necessary parts to strap-secure the shelving to a wall for balance. That was thoughtful, although an alternative, such as a shim to give a slight lift to the front edge of the base would be, I believe, easier and in the long run better. Robert W

March 10, 2010

150 CD/DVD/VHS Stackables

I bought four of these and they are the perfect thing for my CD'S!!!!! I still need to order three more ! The sales lady I got was GREAT !! The shipping was fast,got here fast and in great shape. Would definately tell anyone who needs what I bought or something similar to contact you. Have to wait till the first of the month to order the other one's. Was glad I found you on the internet. THANK YOU

Beverly H

February 23, 2010

Grande Lock It Up Cabinet

A nice addition that is compact, but holds a lot--love it! It was pretty easy to put together--everything fit nicely--great design--just took a little time. I definitely recommend products by this company. Thank you.

Linda B

February 13, 2010

Double Wide Cabinet

I cannot think of anything negative to say about SpinKeeper. The CD/DVD cabinet was easy to assemble and is a beautiful and elegant addition to my home. It is very sturdily crafted. After loading more than 800 CDs and DVDs, not one shelf sagged noticeably. Everything arrived in two cartons, which were packed securely inside an outer carton. Though the outer cartons sustained some damage during shipping, the inner cartons suffered none. The only criticism I might offer concerned the instructions. On a project of this size, I would have expected a booklet of substantial dimensions. Instead, the instructions were printed on a single sheet of paper. However, with a bit of study and common sense, I was able to assemble the unit without error or mishap. The only tool required was a medium Philips screwdriver. I would recommend this merchant without reservation to anyone who wishes to have a high quality storage cabinet

Wes D

February 5, 2010

Single Row Pull Out Tray

IT WAS SUCH A PLEASURE TO HAVE A LIVE VOICE ANSWER THE PHONE. The first time I called I informaed the gentleman, I was not buying because I had to wait for the furniture to arrive. He still spent as much time as I needed with me. The second time I called to order, the lady was as nice as can be. What great people and a great experience.

Judith S

January 17, 2010

Veneto 48� TV Console

This was my first experience with Spinkeeper. It was great. They offered the best price I could find on the internet. The shipment was delivered within 4 days as promised. Very happy with what I bought, it was exactly as shown on their website. Will definetly love to do more business with spinkeeper if need be.

Homazd C

January 1, 2010

Mission Cabinet

This is exactly as described and arrived one day earlier than estimated. It is attractive and blends well with my 1920's mission style desk.

Becky D

January 1, 2010

Very Large Spinner in 4 Finishes

This was so incredibly simple to put together. It sat in our closet for over a month as we avoided what we thought would be a nightmare. Took us less than an hour and it's an awesome piece of furniture. If we buy any more DVD's we'll be buying a second one.

Melody H

December 29, 2009

Sliding Glass Door Cabinet

My experience with SpinKeeper was excellent, the packaging (from the Manufacturer) was as indicated (excellent), but unfortunately, the shipping company tried their best to damage the contents (the driver even laughed at how the double-boxing wasn't enough, as he needlessly rough-housed the boxes in my presence). SpinKeeper assured me that the damaged (minor) parts enclosed would be replaced "free-of-charge" by the Manufacturer, but I could not justify their trouble and expense only to let the handlers have another try. I couldn't have asked for better help and/or response than that received during ordering and during the reporting of damage. A to SpinKeeper.

Jon B

November 20, 2009

Mission Cabinet

Solid wood as advertised (not a composite). Attractive, fiunctional, exactly as described and pictured. Phone people were most helpful, and packages came quickly and were delivered in excellent condition. Double-boxing in two very heavy duty cardboard cartons insured no damages.

Diane K

October 30, 2009

Transdeco Flat Panel Mounting Stand

I bought a transdeco plasma Tv stand from spinkeeper they were the cheapest due to the $10 discount they gave me, The order took 2 days to process and 3 days to ship ... no issues fedex called me to schedule drop off. All & all buying from spinkeeper was cool.

Jason S

October 25, 2009

CD/DVD/VHS Flip File Tray

Recieved my item promptly and I love it. Thank you Spin Keeper!!!

Randy B

October 12, 2009

Walnut Finish Double Wide Cabinet

I love my cabinet, which I am using as a hallway pantry. It is very attractive and well made. I do have to say it took me and two helpers about 3 hours to get it put together because of all the screws. It is well worth it though and I am quite satisfied.

Sandy W

October 9, 2009

6 Drawer Apothecary

These CD storage cabinets are very nice in quality and they are very functional also. The woodwork is fine enough so that they can be used as a piece of furniture. I bought 4 and I am stacking two together and using them as end tables

Carol R

September 26, 2009

Oskar Espresso Floor Rack

Flawless delivery and the product met my expectations. It was easy to assemble and it looks good.

Stephen D

August 27, 2009

Top Loading Cabinet with Locking Compartment

Outstanding service. Fast delivery. The product I purchased was very tastefully made

Priscilla L

July 27, 2009

Very Large Spinner in 4 Finishes

Very good item.Easy to assemble

Rudy B

May 31, 2009

Oak & Black Floor Design

Item was as shown and it was a very smooth transaction although shipping took long but warehouse was across the country. Would recommend to others.

Melissa R

May 7, 2009

The Giant CD/DVD Floor Rack in Black & Towering 2 Sided Spinner in 4 Finishes

Great product, fast shipping. Assembly instructions very easy to follow!

Laureen F

April 28, 2009

CD/DVD Mission Cabinet

Fast delivery and high quality product. Very pleased with my purchase.

Sandra W

March 23. 2009

Very Large Spinner in Four Finishes

The unit I ordered matched my present office furniture perfect, the quality was excellent and it was easy to assemble.

Allen B

March 22, 2009

Walnut Finish Contoured Edge Spinner (612)

I did not need customer service. My son put the tower together in an hour and said it was very simple. There were the exact number of pieces and the wood was flawless. I am very happy with the purchase.

Suzanne B

March 9, 2009

CD Wave Tower

third time I've purchased from SpinKeeper - every transaction was exactly what I anticipated. great quality, products accurately represented on-line and shipped - received on time. Never had any trouble with credit card transactions. will always return to SpinKeeper for media storage.

Joseph K

January 26, 2009

3 Row Pull Out Tray and Small Black Corner TV Stand

I enjoy the tray dvd organizer.

Marcia O

January 23, 2009

100 CD Nestable

Spinkeeper arrived in excellent condition in a reasonable length of time from order date. I am very pleased with it & hope it will give me many years of service. Thanks very much for your great service!

Margaret A

December 28, 2008

150 CD/DVD/VHS Stackable

Wonderful products; quick delivery. Product better than even expected.

Janice D

December 9, 2008

Monkey Tum Tum CD Case

The monkey is just adorable. What a neat way to store CDs. It was delovered promptly and I am very pleased with it. Customer service was excellent, and ordering by phone was very easy.

Hilda F

October 16, 2008

78 CD/54 DVD Floor Design

The DVD holder came promptly as promised and was easy to put together. This was a good buy.

Ruby P

October 11, 2008

864 Metal Shelving

Highly recommend.

Bud C

September 22, 2008

nice product when put together. it looks great!

Gus S

September 20, 2008

CD/DVD/VHS Pull Out Flip File Tray and Single Row Pull Out Tray

Items arrived quickly and exactly as described.

Zena A

September 8, 2008

Slot-less 25 CD Plastic Organizer

This was my first purchase from SpinKeeper.com, and I am very pleased with them. I will probably do business with them again.

Daniel W

August 13, 2008

Acrylic DVD/CD Stackable Holder

I spoke with customer service in regards to express shipping and was told I didn't need it as my products were shipping from an adjacent State, and that they would arrive in good time. Customer Service saved me money, by using standard shipping, was knowledgable about the products carried and correct in their information. Thanks so much! Will definitely do business with SpinKeeper again.

Alicia W

August 9, 2008

2 Row Pull Out Tray

Smooth transaction. Intend to purchase from them again

Robert T

July 9, 2008

The Largest Capacity SpinKeeper

I bought a smaller version of the SpinKeeper a couple years ago and love it. This one is GIGANTIC and works great. The order process was easy and it was delivered just a few days later.

James G

June 24, 2008

Oak Finish Mission Cabinet with Glass Doors

We had previously purchased two of the DVD cabinets and we were very happy and pleased with them when they arrived. Our collection of DVD's has grown and we were running out of storage. I went back to the same place the first two were purchased to purchase an additional one. I was worried as to whether the finish would be the same shade or if it would not match. Low and behold they still matched perfectly. If I need another one in the future you can bet I will purchase fron SpinKeeper. Excellent product!!

Sandra L

June 14, 2008

Sliding Glass Dorr Cabinet in 4 Finishes

Hi Spinkeeper, I LOVE the shelf that I ordered, it was easy to order, the price was great (better than competitors), the shipping was quick and easy, with readily available tracking info. The packaging with the shlef was awesome, totally protected my item, and the item itself was easy to assemble. Thanks again, I will recommend your store to my friends!! :)

Monica C

June 12, 2008

Sliding Glass Door Cabinet

Ordered furniture on Thursday and it was delivered the following Tuesday. Shipped by standard shipping - it couldn't have been quicker.

Stephen S

June 4, 2008

Green leather Celtic Knot CD/DVD Wallet, Hand Painted leather Tree CD/DVD Wallet, Hand Painted leather Bamboo CD/DVD Wallet

This was my first purchase through a yahoo.com store. I have nothing to complain about, the merchant described the items, cd wallets, very well. There were no shipping options to choose from, but I have no complaints there either. My items arrived well packaged and in a very fair amount of time. I am VERY pleased with my purchase and this merchant. The items are excellent in every way.

Jack

May 13, 2008

Deep Cherry Finish Double Wide Cabinet

DVD cabinet arrived so quickly! Nice unit; just as advertised. We love it.

Kevin P

May 5, 2008

Wall Mount CD Holder

My items arrived on time and as advertised. SpinKeeper had the cheapest price after I searched the internet for my cd wall holders. I dealt with customer service and was very pleased. If I need more cd holders I will shop here again!

Evelyn A

May 5, 2008

2 Row Wall Storage

Spinkeeper customer service representative was very professional and explained the process to me regarding shipping & delivery. I would order from this company again. ***** (5 Stars) :)

Sherry B

May 2, 2008

Huge Capacity Sliding Door Cabinet

Our first purchase from SpinKeeper went smoothly.We would order from them again.

Paul H

April 14, 2008

Acrylic 20 CD Storage Tray

The CD storage was exactly as I expected. I purchased two(2) cd holders, one for each room where we have a cd player so that the type of music for my wife can be kept seperate.

Walter H

March 30, 2008

200 CD Spinner

Purchased the 200 CD spinner. Packaging was excellent . I received it in fine shape and found it easy to assemble. Loved it so much, I ordered another one!

Clinton H

March 22, 2008

Spinner in Various Finishes

Nice product Speedy delivery Easy to put togather I am verry happy with the product.

Jim M

March 11, 2008

2 Row Wall Storage

Would definately order from spinkeeper.com again--thank you!

D Lee D

March 7, 2008

456 CD/DVD/VHS Walnut Finish Library Design Cabinet

Merchandise was described fully. It was easy to place the order. Cabinet arrived quickly and was properly secured and safely padded. Very good experience. Will recommend them.

Karen W

February 27, 2008

Grande �Lock it up� Cabinet

This is exactly what I've been looking for. It was simple to put together and seems to be very sturdy. A nice looking piece of furniture. Your selection is also great. I have shared information of this purchase with some friends that also have an interest. Thanks!

Stan M

February 14, 2008

225 CD/DVD/ Walnut Finish Cabinet

Pleasent experience

Benjamin W

January 29, 2008

The Largest Capacity SpinKeeper

This is a very nice unit, easy to assemble, and nice to look at!

Barry S

January 19, 2008

Sliding Glass Door Cabinet

My purchase from Spinkeeper was next to flawless. After I placed the order, I noticed that I ( yes myself) had made a mistake on the color selection. I then contacted, via e-mail, Spinkeepers customer service, and they took care of it. Yes, I would order from them again. Thank You !

Heinz W

January 10, 2008

Cherry/Black Spinner

Hi, I was looking for a compact CD/DVD holder and shopped all over the internet and found Spinkeeper. They had the exact furniture I was looking for. The shipment was fast. It was a little hard to assemble and I had to hire a handy man to put it together. This is not a product just anybody can put together, you need two people. But it looks wonderful in my livingroom next to the TV. its the right height and doesnt overwhelm the room. The product is made of sturdy wood and itseems like it will last a long time. The price was just right!

Lianna W

December 31, 2007

Multimedia 640 Wall Design

This product arrived 9 days after placing the order. The product was packed well and contents were secure and in perfect condition. The product was easily put together in 25 minutes. Although it is a laminated wood product seems sturdy, looks nice and is very versitile with adjustable shelving. Definately a good buy.

Demetrios M

December 27, 2007

Multimedia Wall Design

Fast shipping, excellant options to pick from. Hiighly recommend !

Michael C

December 27, 2007

CD/DVD Mission Dark Oak Cabinet

We are complettely happy with this purchase

Lester D

December 27, 2007

Solid Oak Veneer Floor Design

DVD Floor Rack (#1000)- I recommend the product and vendor without reservation, based on one purchase. Arrived in 3 days; no damage due to the double boxing; excellent form and fit; solid construction and strength; assembly instructions are good, but could be improved by: a) noting that the side panels have front and back edges (the back edges have grooves for the back panel), 2) indicating where to use the provided glue, and 3) naming the hardware with a picture in the instructions. These are not significant if you pay attention while assembling.

William S

December 22, 2007

3 Row Wall Design

fast accurate service

Ruth W

December 21, 2007

Black Finish Mission Cabinet

Very satisfied with product.

Kim D

December 17, 2007

Solid Oak Veneer Floor Rack

DVD storage units arrived double boxed in excellent condition. Assembly was easy. Very happy with purchase

Joshua S

December 15, 2007

Single row pull out tray

This vendor was extremely responsive when I had a question before purchasing the items. On a Friday, I sent an email and left a voicemail expecting to hear back the following business day (Monday). Instead, I received a call on Saturday and spoke with a most helpful representative. The items I purchased were shipped promptly, arrived well packed and were of superior quality. I would recommend this vendor and use it again.

Pam w

December 5, 2007

Sliding Glass Door Cabinet

Very easy purchase and delivery . Could not have asked for better. Right to my doorstep in 3 days during Christmas Season.

Conrad F

December 4, 2007

Huge Capacity Sliding Door Cabinet

Having just purchased my second 1560OAK Sliding Door DVD Cabinet in the last 4 months, I find it impossible to fault this merchant in any category. The product itself is of excellent quality - easy to assemble (all the predrilled holes are EXACTLY where they are supposed to be) - looks superb when finished and does the job it is supposed to admirably. Well done Spinkeeper - Id recommend you to anyone !!! And the COST is very reasonable too !!!

John H

November 19, 2007

One Touch DVD Tower

Ordered product Monday late morning and received in CA. Wednesday afternoon

Diane S

November 19, 2007

Celtic Knot leather CD/DVD Wallet

I found Spinkeeper online, but placed the order by phone. The customer service rep (Deb?) was excellent..the information gathered, order placed, soon processed and delivered very timely.. 100% satisfied with Spinkeeper..

John D

November, 5, 2007

HUGE SpinKeeper in Oak

My problem was that I had several small media storage devises around my condo and I would just lay my DVDs and CDs on any convenient nitche that was available when they were full. I sometimes could never find them when I wanted them. Over the years I found that I had purchased some of the same DVDs and CDs 2 & 3 times because of my lack of organization. I found that out as I began putting and organizing them in my newly assembled tower. What a shock. I went online to research mass storage revolving towers in hopes it would solve my problem. After about a week of searching I came to the Spinkeeper site. The price and all other aspects (including previous customer comments) of dealing with them seemed to be too good. I bookmarked the site and after about a month of procrastinating, I ordered. The tower arrived in a timely manner. The exterior box was slightly crunched in delivery. Not to worry as it was double boxed and the interior boxes and tower parts were safely nestled inside. Assembly and directions were easy and took me about a half hour. It took about another half hour putting in all those little metal dowels that hold up the shelves. Everything was machined to perfection as it all went together without a hitch and everything (all the holes and attachment points) lined up perfectly. It is substantial in construction and is a welcomed addition to my condo. It solved my problem with space left over. It blends in with the other furniture in my condo. The tower and the Spinkeepers service is as advertised. Yes, I would definitely buy again from and reccomend Spinkeeper.

Howard S

October 26, 2007

Locking Double Wide Cabinet

Spinkeeper did an excellent job both with price and customer service (answering questions via phone before I placed my order). The piece a ordered, a CD rack is somewhat cheaply made (and not really designed for CDs as much as DVDs) but I did extensive research and no site really described the quality or layout of the shelving...

Seth S

October 14, 2007

Long Pull Out Tray

Purchase was easy and convenient. Received order promptly and without delay. I would order from this merchant again if need be.

Karen S

October 10, 2007

CD/DVD Mission Walnut Finish Cabinet

Furniture was shipped promptly, and arrived in perfect shape. Packaging was excellent, and the cabinet is beautiful. A merchant

Daniel F

September 10, 2007

CD/DVD Mission Cabinet

Excellent product! The package was wrapped and shipped in great condition. Good shopping experience. The price was the best around. I compared with multiple other websites before buying....I would definitely use this merchant again.

Daniel B

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